• Accueil
  • Our Services
  • Commercial Vehicle Parts
  • Our Sectors
  • Asia–Europe Expertise
  • Join us!
  • Contact
  • Plus
    • Accueil
    • Our Services
    • Commercial Vehicle Parts
    • Our Sectors
    • Asia–Europe Expertise
    • Join us!
    • Contact

  • Accueil
  • Our Services
  • Commercial Vehicle Parts
  • Our Sectors
  • Asia–Europe Expertise
  • Join us!
  • Contact

Warranty

Warranty Information

CAPA 's part warranties cover everything from missing, incorrect, or damaged parts to customer returns. We will cover product failure due to defective materials, and we guarantee to replace or repair your defective item, or refund your purchase price. 

Our free standard warranty covers CAPA aftermarket auto parts for a period of five years from the delivery date of your item. It covers functionality problems that occur with the auto part as a result of manufacturing. It does not cover damage caused by improper installation, by accidents or damage sustained after installation, by damage during shipping (a shipping claim must be filed if damage is found), or by negligence in maintaining the part after installation.

CAPA is not liable for any damages caused by misuse, incorrect installation, modification of the product, shipping damage, accidents, neglect, or normal wear. CAPA is also not responsible for any labor charges for installation (unless a part was purchased with an additional labor-charge warranty), inconveniences, or any other expenses that may be related to the installation or use of our parts, regardless if purchased from us or from an independent reseller.

All implied warranties, including warranties of merchantability or fitness for a particular purpose, are limited to the duration of this warranty and do not cover incidental or consequential damages. 

Warranty Process

 

You contact us.

  • Email us at onlinesupport@capasolution.com before your warranty period expires.
  • Please include the order number and details of the issue with your part.

We review and respond.

  • We will review your warranty claim.
  • We may request photos of the part or parts in question, and your VIN.
  • We may replace the part with a functionally equivalent part.
  • We may ask you to return the part for repairs.
  • We may refund you the cost of the part, including your shipping costs.
  • We reserve the right to inspect any item prior to refund or replacement.

Copyright © 2026 Capa Solution - ALL RIGHTS RESERVED.

Optimisé par

Ce site Web utilise les cookies.

Nous utilisons des cookies pour analyser le trafic du site Web et optimiser votre expérience du site. Lorsque vous acceptez notre utilisation des cookies, vos données seront agrégées avec toutes les autres données utilisateur.

RefuserAccepter